@Steve Race: I had looked at Apple too, but found that the Dell had more and more relevant features. Personally, my experience with Apple has not been very good at all, but I would not claim that that was representative - nor would I say this story has to be representative of Dell. Anyway, not responding to email at all is very bad style.
@Neil: Sorry to hear about your disk controller issue. Should I ever need it again I will consider calling when Canada is on.
@Anke: Before this I had never needed Dell service as all my machines worked without a problem. They do still, actually, as I passed them on to friends and family.
@Muzuhashi: Thank you for the tip, I will use that in the future. Sadly that does not save you the time you waste with unhelpful people.
comments
Thank you all for your comments!
@Steve Race: I had looked at Apple too, but found that the Dell had more and more relevant features. Personally, my experience with Apple has not been very good at all, but I would not claim that that was representative - nor would I say this story has to be representative of Dell. Anyway, not responding to email at all is very bad style.
@Neil: Sorry to hear about your disk controller issue. Should I ever need it again I will consider calling when Canada is on.
@Anke: Before this I had never needed Dell service as all my machines worked without a problem. They do still, actually, as I passed them on to friends and family.
@Muzuhashi: Thank you for the tip, I will use that in the future. Sadly that does not save you the time you waste with unhelpful people.