To be fair, the computer I have here has so far been very reliable. It is just that the built-in microphone is effectively useless - unless you like recording noise badly. If you consider I have worked with Dell PCs since the mid-90s (excluding the four years with Toshiba) that's not a bad record. My beef is with the service.
And regarding that I can report that following this post and a tweet I have now been contacted by Dell and they are looking into the matter, although "it may take some time". So watch this space for news.
In reply to What a pity by Nik
Update
To be fair, the computer I have here has so far been very reliable. It is just that the built-in microphone is effectively useless - unless you like recording noise badly. If you consider I have worked with Dell PCs since the mid-90s (excluding the four years with Toshiba) that's not a bad record. My beef is with the service.
And regarding that I can report that following this post and a tweet I have now been contacted by Dell and they are looking into the matter, although "it may take some time". So watch this space for news.