I have to say that I regard their statement "Please be advised that we have not received any other complaints with regards to this matter" as more than slightly disingenuous. I regard myself as having complained to them via twitter. I think they've compounded what was a slightly crass marketing error with a poor response. This isn't what I associate with Waitrose and reflects badly on them.
I have to say that I regard
I have to say that I regard their statement "Please be advised that we have not received any other complaints with regards to this matter" as more than slightly disingenuous. I regard myself as having complained to them via twitter. I think they've compounded what was a slightly crass marketing error with a poor response. This isn't what I associate with Waitrose and reflects badly on them.