Sorry to hear that you did not seem to get a response. It is not my job to defend Wairrose but I do know that at the time their Twitter account was not very well staffed, so the odd comment may have slipped through - not that it should, of course. Feel free to contact them again.
I do know that other readers also contacted via email or letter Waitrose, for instance Alexander, who just the other day left a comment on my original post.
In reply to I have to say that I regard by Stephen W
contacting Waitrose
Sorry to hear that you did not seem to get a response. It is not my job to defend Wairrose but I do know that at the time their Twitter account was not very well staffed, so the odd comment may have slipped through - not that it should, of course. Feel free to contact them again.
I do know that other readers also contacted via email or letter Waitrose, for instance Alexander, who just the other day left a comment on my original post.