I have now received a response from Waitrose, within 4 days, which is fair enough in my eyes. Truth be told, the response to my substantial criticism was entirely contentless and meaningless, but at least they replied. :-) Canned text follows:
"Thank you for your e-mail.
We are always striving to provide the best quality and standards in our products and services. I have passed your comments onto the relevant department. Your feedback will be noted for consideration at their next review.
I would like to thank you again for taking the time and trouble to contact us. Should you require any further assistance please do not hesitate to contact us on 0800 188 881.
I have now received a
I have now received a response from Waitrose, within 4 days, which is fair enough in my eyes. Truth be told, the response to my substantial criticism was entirely contentless and meaningless, but at least they replied. :-) Canned text follows:
"Thank you for your e-mail.
We are always striving to provide the best quality and standards in our products and services. I have passed your comments onto the relevant department. Your feedback will be noted for consideration at their next review.
I would like to thank you again for taking the time and trouble to contact us. Should you require any further assistance please do not hesitate to contact us on 0800 188 881.
Regards,
Len Burnette"